We run a free, expert energy advice service. If you need help with your energy bills or reducing your energy usage, our trained advisors are here to help.
Join our free advice sessions — our trained advisors are ready to support you.
Our advisors can help you understand your bill, check if it's correct, and find the best deal.
We'll help you make the most of your heating and find support to stay warm this winter.
Get personalised tips to reduce your energy usage and cut costs without sacrificing comfort.
Drop in — no appointment needed. Can’t make it? Sign up below and we’ll be in touch.
Lower Addiscombe Road, CR0 6NN
1 Whitehorse Lane SE25 6RD
Wellness Centre, 1st Floor Whitgift Centre (opp.Waterstones)
Lower Addiscombe Road, CR0 6NN
Lower Addiscombe Road, CR0 6NN
Since 2024 we have run over 15 advice events and provided advice to over 100 households. We currently have 6 volunteers trained with NEA Level 3 qualifications.
As well as energy advisors, we also rely on volunteers to contact potential venues, organise sessions, and carry out research. We have plenty of opportunities for new volunteers, no matter your skills and experience.
If you would like to help with delivering advice or organising sessions, please email energyadvice@croydoncommunityenergy.co.uk.
Talk to Debt Free London if you’re struggling with bill payments
Check if you are eligible for government benefits or other financial support
Apply to Croydon Healthy Homes or Household Support Fund for support from Croydon Council
Check if you are eligible for the Priority Services Register – this means you can get additional support and information from energy companies
Make sure you understand your energy bill – is it correct, and are you getting the best deal? CCE’s advisors can help talk you through your bill.
Make sure you understand your heating controls – CCE’s advisors can help you ensure you are getting the most out of your heating.
Check for recommendations on your Energy Performance Certificate.
Replace old light bulbs with modern LEDs – this can save you over £100 per year
Get your heating serviced annually and bleed radiators if they aren’t heating up properly. An annual service does cost money – but it could save you much more in the long-run.
Thick curtains can help reduce heat loss through windows. Consider insultating film for single-glazed windows as a cheap option if you can’t replace them with modern alternatives.
Fill cracks or gaps which might let the heat out. BUT – make sure your home is still properly ventilated to avoid moisture and damp!
If you have a hot water cylinder, check whether it has at least 80mm of insulation.
Consider using a microwave, air-fryer or slow-cooker instead of the oven where you can, and avoid over-filling the kettle.
Everyone’s home and situation is different – so for the best advice, please talk to one of our advisors. We provide personalised advice tailored to your situation, and can help refer you for additional support if needed.
